Refund policy
Return Policy – Sprouting Positivity Boutique
At Sprouting Positivity, we take pride in the quality of our products and want every customer to be fully satisfied with their purchase. If for any reason you are not completely happy, we offer returns under the following policy:
Return Period
Returns are accepted within 30 calendar days from the date of purchase.
Proof of Purchase
A valid email receipt is required for all returns. This ensures we can accurately locate and verify your order.
Eligible Items
Items must be unworn, unwashed, and in original condition, with all tags still attached.
Please note that the following items are non-returnable:
· Final sale or clearance items
· Accessories (including jewelry, hats, and bags)
· Items showing signs of wear, damage, or alteration
Return Options
· In-Store Purchases: Eligible items may be returned in person at our boutique during regular business hours.
· Online Purchases: To initiate a return by mail, please contact us at sprouting.positvity.llc@gmail.com with your order information. The customer is responsible for return shipping costs unless the item arrived damaged or in error.
Refund Method
Approved returns will be issued as store credit to be used on future purchases. We do not offer cash or credit card refunds at this time.
Questions?
Please email us at sprouting.positivity.llc@gmail.com with any questions or concerns regarding returns or exchanges. We’re here to help!
Thank you for supporting Sprouting Positivity!