Shipping policy

📦 Shipping Policy

At Sprouting Positivity, we value fairness, transparency, and loyalty to our customers. Here’s how our shipping works:

✅ Processing Time

  • Orders are processed within 1–3 business days (excluding weekends and holidays).

  • You’ll receive a confirmation email with tracking information as soon as your order ships.

✅ Shipping Rates & Delivery

  • We offer fair, upfront shipping rates with no hidden fees.

  • Delivery times vary by location, but most orders arrive within 3–7 business days.

✅ Loyalty & Fairness

  • We ship all orders in the order they are received—no favoritism, no delays.

  • Loyal customers may receive exclusive shipping discounts and offers as a thank-you for continued support.

✅ Issues & Delays

  • While rare, if there are delays outside our control (such as weather or carrier issues), we will communicate promptly and honestly.

  • If a package is lost or damaged, we’ll work with you to make it right—whether that means a replacement or a refund.

✨ Our Promise: We believe in treating every customer with fairness and respect. You can always count on clear communication, honest pricing, and reliable delivery.